Privacy policy
How TaxiGo protects your data.
This policy explains what information we collect for taxi bookings in Ohrid, why we need it, and how we keep it safe. It matches the privacy information shown in the TaxiGo Rider app.
Data & privacy
Why do we collect your name and phone number?
We use your name so drivers can identify you at pickup. Your phone number helps verify your account and allows direct contact during an active ride.
Is my information safe?
TaxiGo stores account and trip data in Firebase. Drivers only need access to contact details when a ride is active.
Essential rules for passengers
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Account integrity
Register with your real name and valid mobile number.
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Zero tolerance
Verbal or physical abuse toward drivers can result in a permanent ban.
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Punctuality
Be at the pickup location within 5 minutes of driver arrival.
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Cleanliness
Damage or excessive mess in the vehicle may result in a cleaning fee.
Website bookings & contact
When you send a booking or contact form on this website, we receive the details you enter (such as name, phone, pickup, destination, or message). We use this information only to respond to your request and arrange your taxi ride.
This website saves your language choice in your browser (localStorage) so you do not have to select it again on your next visit.
Questions about privacy
If you have questions about your data or want to request account help, contact TaxiGo: